About the Company

This is an exciting and rare opportunity to join an established and growing lifestyle brand. We supply goods to high end retailers and hotels including Selfridges, Liberty, Fenwick, Harvey Nichols and Claridge’s. We specialise in manufacturing Christmas crackers in England, our team of cracker elves are a core part of our company. We design and have manufactured a wide variety of complimenting goods available for trade and customers.

The Role

The role of Operations & Production Coordinator will work closely on a daily basis with the Creative Director to manage Christmas cracker production, manage supplies, to look after trade stockists and dispatch their orders. You will be project managing bespoke trade Christmas cracker customers. The role also involves managing the fulfilment of online customer orders and customer services during our peak season September to December.  Understand thoroughly and maintain excellent product knowledge.

About you

Should have an interest in lifestyle and luxury products. Charisma and good friendly personal skills with a can-do attitude.  Must like Christmas! This role includes practical tasks like moving boxes and stock. Desirable: full driving licence.

Personal Skills

  • Excellent written and verbal communication
  • Good knowledge of Outlook, Word & Excel and confident using a PC
  • Using your initiative and good at problem solving
  • Excellent attention to detail and thoroughness
  • Excellent project planning skills
  • Good time keeping and trustworthy
  • Organised (and likes keeping things tidy!)
  • Natural communicator 
  • Customer services for trade and online customers – desire to look after people


This is a permanent full time role of 35 hours a week (7 hours/day plus breaks).

Closing date is: 30 June

Starting date is: 21 July

Based: Chartham, Canterbury, Kent.

£22,500 per annum.

21 days a year annual leave, plus the 8 bank holidays. No annual leave to be taken November to 23 December.

To apply for the role, please send your CV and a covering letter to

If you would like more information, please get in touch.